Frequently Asked Questions
Find answers to the most common questions about our services
Do You Offer Video Consultations?
Yes! We understand that life can get busy, and you may not always have time to meet in person. We offer video consultations as one of our ways to connect and discuss your cleaning needs.
Which Payment Methods Do You Accept?
We currently accept local checks, Venmo, and invoices through QuickBooks with online payment options. This flexibility helps make the process as convenient as possible for you.
Do You Charge By the Hour?
While there may be instances where we charge by the hour, our preferred pricing method is a flat rate. This helps us keep our services competitive and straightforward.
Do You Offer STR Cleaning?
Yes! Short-term rental (STR) cleaning is our specialty. We take pride in delivering that 5-star quality service that every business owner desires for their rental property.
Do You Offer Custom Cleaning Packages?
Yes, we offer flexible and customized cleaning packages to suit your specific needs. Whether it’s a one-time service, weekly cleanings, or specialized deep cleans, we’ll work with you to create a plan that fits your schedule and preferences.
How Do I Book a Cleaning Service?
Is Your Team Insured and Background-Checked?
Absolutely. Our team members are fully insured and have undergone background checks to ensure your peace of mind when we work in your home or office.
Dedication
We are dedicated to making your home or office shine, with every detail thoughtfully considered.
Reliability
You can trust us to show up, deliver quality service, and always go the extra mile.
Integrity
Our values and reputation are built on honest work and maintaining trust with our clients.
Value
We provide competitive rates without compromising on the quality of our service.
Ready to Experience the Difference?
Let us take care of your cleaning needs with the attention, dedication, and care you deserve. Join the High End Cleaning family and see why our clients trust us for top-quality service.